When and where
Write down the approximate date, clinic and area treated. Note any later top-ups or treatment in nearby areas. An honest estimate is more useful than a date you are not sure about.
Filler dissolving in London · Preparing for your visit
What if you do not know which filler you had?
You can still start with a consultation. Bring whatever information you have, describe what concerns you now and let the doctor assess the area before recommending a treatment. An uncertain brand name is a reason to gather information, not to guess.
Patients often remember where they had filler but not the exact product. Others have moved to London, changed clinics or had more than one treatment over several years. This guide explains what is useful to bring when you are considering filler dissolving at London Finsbury Clinic.
The most useful details are often simple
The product, if available
A treatment record, product sticker, invoice or clear packaging photograph may identify the brand and formulation. Keep the complete wording visible rather than relying on a shortened name.
What has changed
Explain what you would like to improve: shape, puffiness, an uneven area or a result that no longer feels right for you. Tell the doctor when you first noticed the change.
Can you ask your previous clinic for records?
If possible, ask for the treatment date, named product, amount and areas injected. Any recorded batch information or notes about later treatment can also help. You can bring the records to your appointment; you do not need to interpret them yourself.
If the clinic has closed or the records are unavailable, tell us. We will explain what can be assessed at the visit and whether further information is needed before a decision. We cannot identify a product reliably from how a lip or cheek looks in a social-media photograph.
Bring photographs that tell a clear story
A photograph from before the original filler can help explain the change you are noticing. An image soon after treatment and one taken more recently may add useful context. Natural light, a relaxed expression and similar angles are helpful; you do not need professional photography.
Tell the doctor if an image uses a filter or was taken during early swelling. The purpose is to understand your history and your goal, not to judge one photograph as the final result.
What will the consultation cover?
Your treatment history
Describe earlier fillers, dissolving, surgery, threads and energy-based treatments in the area. Include anything you remember about previous reactions or difficulty after treatment.
Your health and medicines
Bring your current medication list and tell the doctor about allergies and previous reactions to injections or local anaesthetic. These details help guide the assessment and discussion of treatment risks.
The outcome you want
Would you prefer less fullness, a change in contour or a fresh assessment before further filler? Clear goals help distinguish dissolving from a different treatment or a period of review.
Does an appointment mean dissolving will definitely be done?
The consultation comes first. Your doctor considers the likely product category, the area and what is causing the concern. Different injectable materials behave differently, so the plan should not assume every product can be managed in the same way.
At our clinic, we aim to make the process clear and efficient. We explain the proposed approach, amount, total fee and review plan before treatment. We often use a cannula where appropriate, but the choice of needle or cannula depends on the area and the clinical assessment.
Plan for recovery and review
Ask how your area may look and feel afterward and when a review would be useful. Temporary swelling, bruising or tenderness can occur. Allergy and other treatment-specific risks need to be discussed before proceeding. A single visit may be enough for some concerns; others need reassessment or another session.
If you hope to have filler again later, mention this at the first appointment. The timing should allow the area to settle and the doctor to assess the result. It is more useful to agree the next step after review than to promise a fixed timetable before the original product and concern have been assessed.
Take the next step with the information you have
You do not need a perfect record to ask for advice. Bring your questions, photographs and any product details, and we will explain the options at our King’s Cross clinic.
Filler dissolving: treatment and pricesBook a consultation →Severe or unusual pain, skin colour changes or visual symptoms after an injection require urgent medical assessment rather than waiting for a routine cosmetic consultation.
Further patient information
The NHS guide to preparing for a cosmetic procedure explains the value of asking questions, understanding the full cost and choosing a qualified practitioner.
Written by London Finsbury Clinic. Published 7 November 2026. This article helps you prepare for a consultation; your doctor determines the appropriate treatment.